63% of customers said they were more likely to return to a website that offers live chat.
Source: eMarketer.com survey
Live chat can generate 4-8X more leads from your website.
Source: Kissmetrics: How Live Chat Can Maximize Conversions
35%+ of sales go to the first company to respond to a lead.
Source: InsideSales Lab 2016 Response Audit Report
THE SOH DIFFERENCE
We'll take care of everything
Don’t worry about a thing. We’ll provide the chat software for your site, create scripts to responding to visitors’ questions, and send you their contact info via email or mobile notification.
Don't Lose Potential Website Leads
Live chat helps keep consumers engaged and moving down the path to becoming a customer. Our trained agents capture visitors’ contact info and can even connect interested visitors to you immediately by phone.
We know chat software and service
You’re in good hands. Our agents manage more than 115,000 chats a month for local businesses.
Reporting and marketing automation
Thanks to our award-winning Client Center tool, you can track all of your chat transcripts, calls, web form leads, and general marketing analytics in one place. Plus connect with leads through automated email and text marketing campaigns, helping turn them into customers.