WIN THE BUSINESS

Get contact info immediately after a chat so you can follow up quickly and close the deal before your competitor can.

CAPTURE NEW OPPORTUNITIES THROUGH CHAT SUPPORT

With proactive, real-time communication, we help you connect to visitors day-or-night, converting otherwise lost opportunities into leads.

AFFORDABLE LEAD CAPTURE WITHOUT THE EFFORT

We provide flexible chat options to suit your needs and budget - from supplementing a call center, needing HIPAA compliance, or just needing after-hour coverage.

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63% of customers said they were more likely to return to a website that offers live chat.

Source: eMarketer.com survey

4- X

Live chat can generate  4-8X more leads from  your website.

Source: Kissmetrics: How Live Chat Can Maximize Conversions

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35%+ of sales go to the first company to respond to a lead.

Source: InsideSales Lab 2016 Response Audit Report

THE SOH DIFFERENCE

We'll take care of everything

Don’t worry about a thing. We’ll provide the chat software for your site, create scripts to responding to visitors’ questions, and send you their contact info via email or mobile notification.

Don't Lose Potential Website Leads

Live chat helps keep consumers engaged and moving down the path to becoming a customer. Our trained agents capture visitors’ contact info and can even connect interested visitors to you immediately by phone.

We know chat software and service

You’re in good hands. Our agents manage more than 115,000 chats a month for local businesses.

 

Reporting and marketing automation

Thanks to our award-winning Client Center tool, you can track all of your chat transcripts, calls, web form leads, and general marketing analytics in one place. Plus connect with leads through automated email and text marketing campaigns, helping turn them into customers.